11%
Questions marked with a
*
are required
The following questions are related to communication and service based on experiences with IT support.
Strongly
Disagree
Somewhat
Disagree
Somewhat
Agree
Strongly
Agree
N/A
*
The process for requesting IT support is efficient.
*
IT support has responded to requests in a timely manner.
*
I am comfortable with student employees assisting with support requests.
*
IT support does a sufficient job communicating various technology issues.
*
I am satisfied with the IT Solution Center (formerly known as TAC) university core hours support, Monday - Friday 7:00am - 6:00pm.
*
I am satisfied with the IT Solution Center evening, weekend, and holiday support.
*
I am satisfied with desktop support.
*
Overall, I am satisfied with the IT support that I receive.
Please contact
Scott Thede @ 231-591-2899
if you have any questions regarding this survey.
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