10%
Questions marked with a * are required
 
The following questions are related to communication and service based on experiences with IT support.

Strongly
Disagree

Somewhat
Disagree

Somewhat
Agree

Strongly
Agree
N/A
* The process for requesting IT support is efficient.
* IT support has responded to requests in a timely manner.
* I am comfortable with student employees assisting with support requests.
* IT support does a sufficient job communicating various technology issues.
* I am satisfied with the Technology Assistance Center university core hours support, Monday - Friday 7:00am - 6:00pm.
* I am satisfied with the Technology Assistance Center evening, weekend, and holiday support.
* I am satisfied with desktop support (computer technicians assigned to my physical location).
* Overall, I am satisfied with the IT support that I receive.
 
Please contact Scott Thede @ 231-591-2899 if you have any questions regarding this survey.